Respect
Treat clients as you would want to be treated.
Be accessible. Quickly return/reply to requests and messages.
Integrity
Always tell the truth, even when that means saying, "I don't know."
Don't accept work for which we are not a good fit.
Don't over-promise and always follow through on commitments.
Quality
Provide high quality and complete submissions to the client every time.
Take the time to get it right the first time.
Focus on the business objective rather than the target completion date.
Identify issues and problems and preemptively address them. All problems have solutions.
Project Champion
Understand why the project is important.
Be willing to try new things and find a better way.
Time/Project Management
Identify the high priority objectives and time-critical steps to accomplish them.
Keep the client advised of project status, milestones and target completion dates.
